Indoor Air Quality And Accessories | Jennifer Bagley | CI Web Group | Week 12
Jennifer Bagley, CEO of CI Web Group is a woman who had a dream and fought tooth and nail to achieve it. The creation of the 12 Step Roadmap Accelerated Results Program has literally changed the face of the HVAC game, and the company gets tangible results for over 1000 clients on a monthly basis throughout the nation. The keen understanding of a very competitive industry and her solution-oriented services have shown why CI Web Group is so successful. Taking her customers to the top is exactly what she aims for.
Taking a call when it comes to providing a service is quite different to your normal conversation. You have to prepare for every call. Ask the relevant questions that could help you to identify any issues straight off the bat and also brings to the fore information that may allow for the sale of other services other than what was called in for. Make notes and give your customers personalized attention. This will make them feel important and understood. Emotional connections are a key factor in closing sales either in person or via the telephone. The first impressions are lasting.